FAQ

If you have any questions other than the ones provided please feel free to give us a call 1800 816 699 or send us an email [email protected].

• Do we Ship overseas?

  Yes, The Farmers Mailbox now ships Internationally, some item's are prohibited (such as animal health products drench's etc) Please select International Shipping option in the checkout if you do not live in Australia. Our customer service team will contact you to quote on the delivery charge associated with your order. If you do not want to proceed with your order after a quote is given you can cancel your order and receive a full refund. Contact us for any questions. While The Farmers Mailbox will use all reasonable means to get each shipment to our international customers, there is strictly no refunds on International Orders that do not reach their destination.

•  

  When are we open.

  You can visit our warehouse in Whittlesea Victoria between 8.30am – 5pm Weekdays 

• PLEASE NOTE: Not all products are stocked in our Whittlesea warehouse,  please call us befroe arriving to check if we have what you need in Whittlesea. 

•  

  What are our payment methods

  We accept Visa, Mastercard, Direct Deposit or Cheque

•  

  Do we have Minimum Orders

  Generally, we don't have minimum orders. But, some manufacturers have them, for example livestock tags. If there is a minimum order on a product, it will be noted on that products page. Don't hesitate to call us on 1800 81 66 99 if you have any questions about minimum orders.